Progress WorkshopPro - VoiceSafe Integration

VoiceSafe Case Studies

Overview

VoiceSafe offers most businesses the ability to save money on your telephone bills by reducing the cost of calls to mobiles. With today’s mobile phone culture, calling customers on their mobile can account for as much as 60% of your call costs.

These savings are delivered by routing calls directly to the cellular networks rather than the traditional routing over landlines first. A piece of hardware known as a Mobile Gateway is attached to the VoiceSafe that contains up to 2 SIM cards.

Case Study 1 - Town Centre Citroen

A medium size Citroen Dealer based in Newcastle

Before VoiceSafe

Around 2000 minutes of calls made each month to customers mobiles
Cost per minute before Voice Safe was 9.9 pence per minute
Monthly cost to call customers mobiles around £200 per month

After VoiceSafe

Setup 2x 02 Contracts with a combined cross network allowance of 1800 minutes costing £55 (3.05p per minute)
An extra benefit of using the 02 scheme was free calls to all 02 mobiles potentially increasing savings further
Purchased 1 mobile gateway device for £350

Ongoing savings are at least £123.30 per month and £1476 per year

Case Study 2 - Mangoletsi and Alfa Romeo

A large Fiat and Alfa Romeo dealer based in Cheshire

Before VoiceSafe

An average of 5354 minutes of calls made each month to customers mobiles
Cost per minute before Voice Safe was 10.15 pence per minute
Average monthly cost to call customers mobiles was £543.43 per month