February News in Brief
Software:
Voicesafe call recording software now available
Progress DMS have joined forces with VoiceSafe in a development project aimed to provide car dealers with an even greater edge in a toughening economic climate. The joint software development project between VoiceSafe and Progress DMS allows dealership staff to listen to customer phone calls directly from the Progress WorkshopPro and Vehicle Health Check applications. Read More
New WorkshopPro workshop version released
The Progress WorkshopPro system has received a version upgrade, bringing it into line with other Progress DMS products, with the addition of new features designed to notify you when you have new mail and offering shortcuts to key areas of the system. Read More
IT Services:
VoIP Phone system launched across five dealer group
Progress DMS have recently completed the successful deployment of their new VoIP telephony system to the Eden Vauxhall group. The system provides seamless communication and reduced costs for the dealerships, including free calls between dealers and built in conferencing facilities. The solution also integrates directly into Progress DMS software products. Read More
Support Dashboard deployed to IT Support customers
IT customers have begun to receive the benefit of a new windows based software product, developed in house, and designed to improve customer communication and support integration. The software allows users to log support tickets, and view progress of existing tickets. The Support Dashboard is part of our ongoing commitment to the ITIL support framework. Read More
Internet:
Eden Vauxhall website ‘highly commended' at AM Awards
Eden Vauxhall's website www.edenvauxhall.co.uk has been 'highly commended' at the 2009 AM Awards held at the ICC in Birmingham on Wednesday 25th January. Read More
Lovekyn Citroen website launched
The new Lovekyn Citroen site was launched earlier this month, following the excellent results achieved by its sister site, Lovekyn Kia, which is already appearing on the first page of Google for many key phrases, and is enjoying significant levels of organic traffic Read More
New website for Volvo Cars London
Formed as a result of a management buyout of the previous H.R. Owen Volvo London division, Volvo Cars London has partnered with Progress DMS to deliver its new internet presence. Visitors to the site can find our very best new cars offers, many of which are exclusive to the website, as well as the best selection of used Volvo's in the South East, and details of service, parts and rental operations. Read More
Consultancy:
Kerridge/ADP Training courses now available
Progress DMS's team of professional implementation consultants and trainers are now able to provide expert training courses and consultancy on a number of Dealer Management systems including: ADP / Kerridge revision 7, 8 and KDMS. Read More
Progress plans support for Kerridge Rev. 7
Progress DMS can now support Kerridge v7. Utilising our experienced call centre staff with our advanced call centre technology we can now offer the highest levels of support to Kerridge v7 users. This will give you complete peace of mind going forward to know that your dealer management system can still be supported for any software issues that may be of concern to your users. Just by making one phone call to our helpdesk any support issue with your operating system can be overcome quickly and efficiently. Read More