Desktop Support Analyst / Field Engineer (South)
Location: Mainly office-based in Newbury but some travelling to customer sites (approximately 150mile radius)
Experience:
• Windows operating systems
• MS Office & Outlook
• Windows 2003 Server
• Active Directory
• Basic Exchange 2003 Server
• Knowledge of networking protocols
Salary: Dependent on experience and skill level. Negotiable.
Background:
• Progress Automotive Solutions is looking for an IT Support Field Engineer to join an existing team of IT consultants in a client facing position.
• To be considered for this position you will have experience in providing telephone, remote and onsite client based support to a wide user base.
• To be suitable for this role you MUST have a full UK driving license. Transport will be provided.
• You will ideally have worked within a Microsoft based environment installing, configuring, supporting and troubleshooting MS Office suite, Windows XP Professional, Windows 7 Professional, MS Outlook, Windows 2003 Server, Active Directory and basic Exchange.
• PC, server and network hardware support experience will also be highly beneficial, but not essential.
Company:
Established in 2003, Progress Automotive Solutions develops and implements innovative, award winning, technology solutions for the motor industry.
Products deliver tangible and measurable results; providing more functionality, cutting costs, increasing revenue, providing more customer retention and improved customer satisfaction.
Products offered are dealer marketing and after sales software.
Marketing solutions include ‘WebBuilder’, complete tailored internet marketing solution and ‘Communicator’, enhancing customer experience and relationships through digital communication.
The after sales solutions include ‘WorkshopPro’ which offers advanced and unique workshop process solutions, and ‘DMSDatalink’ – an exceptionally powerful data mining utility.
Progress is a dynamic and energetic company which continually works to improve products and launch new innovations. Customers rely on the company’s vast knowledge of the motor industry to provide scalable, relevant and user-friendly solutions.
Progress development, sales, training, implementation and support teams are based in Newbury, Berkshire, with customers across the UK and Middle East.
If you are interested in the above position, please forward your CV and a brief description outlining how your qualifications and experience fulfil the above criteria to careers@progressdms.co.uk